Accessible Facilities
Parking & Transportation
- Complimentary wireless internet
- Handicap parking
- The front hotel entrance is flat to the Porte Cochere
- Accessible vehicles can be accommodated
- Sufficient width for an individual with a wheelchair to embark and disembark from a ramp
- Location of parking for individuals with disabilities – 2 Accessible parking spots are located immediately adjacent to the lobby and at the front of every building
Restaurant & Room Service
Wait staff will read the menu for individuals who are blind or have low vision.
Swimming Pool & Hot Tub Area
- The pool lift is located in the pool at all times and can be uncovered upon request.
- The pool area includes a bathroom / changing room.
- Mandatory swimwear required.
Public Spaces
- Surfsand Resort has several guest room and public space that are not connected and will require very short walk with wheelchair accessible entrances and corridor and handicap parking driving if needed.
- Wheelchair accessible entrance
- Wheelchair accessible corridors
- Wheelchair accessible elevators
- Ramp access to all public areas
- Complimentary wireless internet
- Accessible restrooms
- Closed captioning on publicly viewed televisions
- Guide dogs and service dogs welcome
- Braille and tactile signage for permanent rooms and spaces
- Staff will read printed/visual information to guests who are blind or have low vision
Accessible Routes
- To the restaurant from the lobby – Exit any building on the property and there is stair-free access across the parking lot to the Wayfarer Restaurant & Lounge.
- To the restaurant from accessible parking – Accessible parking located adjacent to the front door. Accessible ramp located on the north side of the front door.
- To the lobby from accessible parking – Two accessible spots located immediately adjacent to the lobby, no stair or ramp access required.
- To reception/check-in desk – Reception desk located immediately inside lobby doors.
- To elevators – Located down the hall to the left of the front desk. In addition, all buildings on the property have elevator access to all hotel rooms, except our Patio King rooms are stair access only.
- To pool – Pool access is at parking lot level.
- To meeting room/ballroom area – The ballroom area has elevator access from the main lobby.
- To Fitness Studio – Fitness studio has ramp access available
- To other points of interest – Beach access is accessible via a ramp on the south end of the property, immediately adjacent to Wayfarer Restaurant.
