Accessibility

Surfsand Resort in Cannon Beach, Oregon

The Surfsand Resort is committed to furthering the accessibility and usability of its website, https://surfsand.com/. The Surfsand Resort will be using the relevant portions of the World Wide Web Consortium’s Web Content Accessibility Guidelines 2.0 Level AA (“WCAG 2.0 AA”) to guide its compliance. The relevant portions of WCAG 2.0 AA will serve as our primary web accessibility standard, though other standards may also be used to provide accessibility to the extent required by the Americans with Disabilities Act (“ADA”). Our website will be tested on a periodic basis in accordance with these standards in an effort to ensure accessibility. Some of the testing methods used may include assistive technology such as screen readers and screen magnifiers.


Please be aware that our efforts are ongoing. If, at any time, you have specific questions or concerns about the accessibility of any particular webpage on https://surfsand.com/ or any of our other destination websites, please contact us at hello@surfsand.com. If you encounter an accessibility issue, please be sure to specify the particular web page in your email, and we will make all reasonable efforts to make that page accessible for you. If you prefer to call someone to address your concerns, please reach out to us at 503.436.2274.

Surfsand Resort Accessible On-Site Facilities

Parking/Transportation:
Handicap parking
The front hotel entrance is flat to the Porte Cochere
Accessible vehicles can be accommodated
Sufficient width for an individual with a wheelchair to embark and disembark from a ramp
Location of parking for individuals with disabilities – 2 Accessible parking spots are located immediately adjacent to the lobby and at the front of every building


Restaurant/Room Service:
Wait staff will read the menu for individuals who are blind or have low vision


Swimming Pool:
The pool lift is located in the pool at all times and can be uncovered upon request


Business Center:
Can be accessed from outside the building with no stairs, lowered desk with space underneath for wheelchair if needed


Public Spaces:
Wheelchair accessible entrance
Wheelchair accessible corridors
Wheelchair accessible elevators
Ramp access to all public areas
Accessible restrooms
Closed captioning on publicly viewed televisions
Guide dogs and service dogs welcome
Braille and tactile signage for permanent rooms and spaces
Staff will read printed/visual information to guests who are blind or have low vision


Accessible Routes

To the restaurant from the lobby – Exit any building on the property and there is stair-free access across the parking lot to the Wayfarer Restaurant.
To the restaurant from accessible parking – Accessible parking located adjacent to the front door.  Accessible ramp located on the north side of the front door.
To the lobby from accessible parking – Two accessible spots located immediately adjacent to the lobby, no stair or ramp access required.
To reception/check-in desk – Reception desk located immediately inside lobby doors.
To elevators – Located down the hall to the left of the front desk.  In addition, all buildings on the property have elevator access to all hotel rooms, except our Patio King rooms are stair access only.
To pool – Pool access is at parking lot level.
To meeting room/ballroom area – The ballroom area has elevator access from the main lobby.
To the business center – Can be accessed from outside the building with no stairs, lowered desk with space underneath for wheelchair if needed.
To exercise facilities – Fitness center has ramp access available.
To other points of interest – Beach access is accessible via a ramp on the south end of the property, immediately adjacent to Wayfarer Restaurant.


Accessible Rooms

Beachfront King Studio
Two Rooms Available – 1405 and 1407 with 1 king bed

Mobility accessible
Accessible roll-in shower
Bathtub grab bars
Accessible washbasin
Grab bars in the shower, adjacent to the toilet, and behind the toilet
Shower chair available upon request
Visual fire alarms
Flashing light for incoming phone calls
Outlet within four feet of a phone
Television with closed captioning
Accessible Route to Room
Guestrooms are located on the top floor and are accessible with an elevator. Entry door and hallways are sufficiently wide and floors are level and free from obstructions.


Ocean Front King Studio 
One room available – 2101 with 1 king bed

Mobility accessible
Accessible roll-in shower
Accessible washbasin
Grab bars in the shower, adjacent to the toilet, and behind the toilet
Shower chair available upon request
Visual fire alarms
Flashing light for incoming phone calls
Outlet within four feet of a phone
Television with closed captioning
Accessible Route to Room
The guestroom is located on the parking lot level. Entry door and hallways are sufficiently wide and floors are level and free from obstructions.


King Studio
Three rooms available – 4108, 4208, and 4308 with 1 king bed and a 1 person sofa sleeper

Mobility accessible
Accessible roll-in shower
Accessible washbasin
Grab bars in the shower, adjacent to the toilet, and behind the toilet
Shower chair available upon request
Visual fire alarms
Flashing light for incoming phone calls
Outlet within four feet of a phone
Television with closed captioning
Accessible Route to Room
The guestrooms are located on multiple levels but accessible with an elevator. Entry door and hallways are sufficiently wide and floors are level and free from obstructions.


Surfview King Suite
One room available – 5201 with 1 king bed and 1 queen-sized sofa sleeper

Mobility accessible
Accessible roll-in shower
Bathtub grab bars
Accessible washbasin
Grab bars in the shower, adjacent to the toilet, and behind the toilet
Shower chair available upon request
Visual fire alarms
Flashing light for incoming phone calls
Outlet within four feet of a phone
Television with closed captioning
Accessible Route to Room
The guestroom is located on the second floor and is accessible via elevator. Entry door and hallways are sufficiently wide and floors are level and free from obstructions.


Room Reservations

Surfsand Resort’s website does not allow individuals with disabilities to reserve accessible guestrooms, we ask that you call our reservations team to reserve properly.
Accessible guest rooms are held until all other guest rooms of the same type have been rented.
When the accessible guest room is reserved, it is blocked and removed from all reservation systems and held for the reserving guest and guaranteed, even if the normal practice is not to guarantee.